Work computer, to prevent disclosure of customer information.
not have such a legal environment.
But now, as Home phone to cell phone from, from day to big weekend, from manual to promote products to the telephone voice message read, reflect more than the consumer recently told this newspaper: While the situation has repeated marketing rare, but still is not insurance sales call of the region.
not all life insurance companies have such a shareholder of China Merchants Bank background. Therefore, the Currently, the major life insurance companies usually have electricity marketing list management system, professional sales staff does not control the consumer electronic number, the number dialed by the list management company dedicated time, and quantity sales personnel sent to the computer power and and periodic clean-up and recovery; in the office area, professional sales staff can not carry electric paper, pens, cell phone, U disk recording functions such as a copy of the device.
Insurance new business channels for the case that the person in charge of Guo Xiaojun.
telephone sales of new regulations, the insurance company shall not repeat within a year no intention of calling it clear that insurance consumers; life insurance company is prohibited in the form of random numbers to sell insurance to customers unfamiliar products; an insurance salesman can only sell to existing customers to provide telephone service.
However, more and more of an insurance salesman, especially for new Division officers, forced the pressure and almost single-elimination rate of 90%, began drawing and copying of this emerging marketing model, its quick and easy Copy and so on, making the marketing staff to become
industry concerns, telephone sales, after all, is to develop new market, even if the specialization and standardization of telephone sales practices, is still taking the whether there is suspicion of disturbing, I am afraid still trapped in a
people questioned said the so-called
a proposal that the existing conditions, if the company has established an reduce the disturbing situation. Thus, the establishment of
compared to the most popular bank's customer resources.
in all kinds of industrial chain, active in such a stores, sales offices, air ticket, fitness clubs, hospitals and other businesses of the professional power marketing department, marketing services and a risk of marketers.
end of 2010, according to China Insurance Regulatory Commission issued
but one question raised voice: even if the insurance company an insurance salesman by phone exhibition industry standard, professional telephone sales, also use black list and the will still be in the form of randomly selected telephone numbers of foreign sales of products, consumers will inevitably call strange, can not be eradicated,
an insurance salesman shall not be familiar with the list of calls, personal insurance against randomly selected number of power pins,
and education and training, stamp collection, and so on. But the difference is that the power of insurance sales professional, has a complete recording system, sales activity can be monitored in real time, is a has a policies to encourage, the favorable demand environment.
Division for nearly a year into the little gold, forced no basic salary, commission earned by performance alone to survive the pressure, three months after the entry Division also joined around the phone call two or three hundred, victories the most abundant one, there are four customer transactions a day, mostly for short-term accident insurance.
charge, which greatly facilitate the customers.
electricity sales director, said the above description, a risk marketers come to visit through the traditional, way of collecting customer information, hard day, up to the information collected will not exceed ten, not to mention not everyone has the intention to buy insurance, but if one day 300 outbound calls, the most successful cases can reach 3 to 5, effective relative faster.
reporter learned from the interview, such as the bureau, post office, bank, credit card centers, beauty salons, schools, car 4S stores, sales offices, airline ticket, fitness clubs, hospitals, logistics center, car wash and other walks of industry, are likely to become the phone numbers of the
Obviously, this depends on the insurance company's strict self-discipline and scientific management. Reporter learned from the interview, many life insurance company has a prompt you breath against this marketing staff numbers, to prevent further lead to complaints.
Has been blocked, It is understood that Ping An Life has raised a risk of in-house marketing staff to develop development community within the radius of the depth of customer base, establish a community of
this According to some insider, 1G of memory, about 70 million to 80 million telephone numbers, price of 2000 yuan. In the clerk's eyes, this old brain child of a package sale of telephone numbers, quality is often not high, there were many vacant number, you need to self-selection, but the advantage is very cheap prices; contrast, contains the name, address and other relatively accurate information, phone numbers, most of the number of transactions on the article, usually one or two cents a number, such as the telephone number of such high quality, due to the demand side involves all walks of life, often continuous, repeated and repeated transactions. In the insider view, this is a
has formed a heterogeneous industrial chain, the so-called swimming pool membership book.
but informal spread of electrical distribution business and sales process, no monitoring, bringing the concentration and the increase in complaints, the most prominent marketing for the repeated harassment, verbal conflict with clients, false promises and so on. In 2010, for the concentrated area of complaints, some life insurance companies have suspended sales of individual branches of the electricity business.
82% of the premium income contributed by the telephone marketing channels CIGNA & CMC Life Insurance, one of the secrets profit for three years, is by virtue of the advantages of foreign Fanggu Dong, depth development of China Merchants Bank shareholders of the customer resources.
result, a consumer's cell phone number, and may be inexplicably sold thousands of times in this by intrusion
Phone numbers and other information will naturally leak out through various channels.
He does not know the first few levels in the end buyer, just listen to his regular contacts with the seller, said this number was first purchased from an airline ticket, to a little gold here, the cost of each number in less than a dime.
since 2011, Xinhua Insurance and other insurance companies across the country using a dedicated number of external breath, to be reported in advance to the China Insurance Regulatory Commission for review and then to the public notice.
no definition of
2010 11 months, the Beijing Insurance Regulatory Bureau issued a notice, specifically requested not to life insurance salesmen, The notice explained that clients call to non-specific form of the exhibition industry, including but not limited to: dial by number section, random dialing, purchased new to the list of calls, etc., but call their own customers, customer referrals and prior consent, then subjected to telephone, subject to this restriction.
determine the characteristics of different customer insurance products, set a different marketing activities,
but more alarming is that spread open, with
newspaper today launched the Because we firmly believe that an open, pluralistic and tolerant voice is important to pool the wisdom and consensus of the way, is the first step to solve problems.
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